Warranty and returns

Warranty and returns

How do I place a return or exchange?

We're sorry you didn't love your LOVIT. Please reach out to [email protected] with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

Help! I can’t find my return slip.

Don’t worry — LOVIT packages don’t include return slips. Just reach out to [email protected] and we’ll help you place your return or exchange.

What’s your return policy?

All returns must be processed within 30 days of receiving the order.

To place a return, or if you are having trouble making a return within the 30 day timeframe, please reach out to [email protected]

Order # (LOVIT#) must be provided to place a return, and you will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded. Gift cards are final sale.

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.

What should I do if I receive the wrong product?

If you received a product different from the one that you ordered, sorry about that! Please contact us at [email protected] and we’ll be sure to get you the LOVIT you ordered!

How do gift returns or exchanges work?

If you were gifted LOVIT but it isn't what you had in mind, you can return your items for store credit. Please reach out to [email protected] with the gifter's first and last name, email address, and the products you’d like to return or exchange (the gifter won’t be notified of any changes). Once locating the original order, we'll handle it!

We Work With Brands

Our Products

Iced Out Signature Tennis Chain

360.00€

Lovit Monaco Choker White Gold Plated

850.00€

Miami Choker White Gold Plated

990.00€

Miami Choker Yellow Gold Plated

990.00€

Miami Choker Pink Gold Plated

990.00€

Miami Night Choker

1,200.00€

New York Choker White Gold Plated

1,050.00€

New York Choker Yellow Gold Plated

1,050.00€

New York Choker Pink Gold Plated

1,050.00€

New York Choker White Gold Plated

1,200.00€

New York Choker Yellow Gold Plated

1,200.00€

New York Choker Pink Gold Plated

1,200.00€

Monaco Choker White Gold Plated

850.00€

Monaco choker Yellow Gold Plated

850.00€

Vegas Choker White Gold Plated

850.00€

Vegas Choker Yellow Gold Plated

850.00€

Paris Choker White Gold Plated

1,200.00€

Paris Choker Yellow Gold Plated

1,200.00€

Miami Bracelet White Gold Plated

650.00€

Miami Bracelet Yellow Gold Plated

650.00€

Miami Bracelet Pink Gold Plated

650.00€

Miami Night Bracelet

750.00€

Beautiful Color Masque 175 ml

68.00€

Beautiful Color Shampoo 250 ml

50.00€

Bright Blonde Conditioner 200 ml

52.00€

Bright Blonde Radiance Repair 125 ml

62.00€

Bright Blonde Shampoo 250 ml

50.00€

Brilliance & Shine Conditioner 200 ml

57.00€

Brilliance & Shine Shampoo 250 ml

56.00€

Conditioner for Beautiful Color 200 ml

52.00€

Glaze For Beautiful Color 175 ml

62.00€

Gold Lust Repair & Restore Conditioner 200 ml

57.00€

Gold Lust Repair& Restor Shampoo 250 ml

56.00€

Gold Lust Transformative Masque 150 ml

71.00€

Intense Conditioner Moisture & Control 200 ml

55.00€

Magnificent Volume Conditioner 200 ml

51.00€

Magnificent Volume Shampoo 250 ml

50.00€

Moisture & Control Crème Shampoo 250 ml

50.00€

Moisture & Control Deep Treatment Masque 250 ml

68.00€

Moisture & Control Shampoo 250 ml

50.00€

Serene Scalp Conditioner 200 ml

57.00€

Serene Scalp Shampoo 250 ml

50.00€

Signature Conditioner 200 ml

52.80€

Signature Moisture Masque 175 ml

69.00€

Signature Shampoo 250 ml

50.00€

Silverati Beautiful Color Shampoo 250 ml

52.00€

Silverati Conditioner 200 ml

57.00€

Silverati Illuminating Treatment Masque 150 ml

69.00€

ALOE VERA GEL WITH MINT 125 ml

40.00€

ALOE VERA GEL WITH MINT 200 ml

51.00€

ALOE VERA GEL WITH MINT 25 ml

11.00€

AVOCADO OIL SKIN & HAIR CARE 125 ml

60.60€

AVOCADO OIL SKIN & HAIR CARE 200 ml

78.00€

CAMPHOR & MENTHOL OIL RELAXING BODY CARE 200 ml

57.00€

CLEANSING MILK FRANGIPANI FLOWERS 125 ml

52.80€

COCONUT OIL BODY & HAIR CARE 125 ml

35.00€

CREAM MASK GREEN CLAY AND PINEAPPLE 50 ml

80.00€

CREAM MASK PINK CLAY AND PASSION FRUIT 50 ml

80.00€

ENRICHED MOISTURIZING CREAM MANGO BUTTER 50 ml

109.20€

FIRMING BODY GEL IVY 200 ml

70.00€

LIP BALM SUGAR CANE 15 ml

48.00€

MOISTURIZING BODY FLUID - HOMME 125 ml

48.00€

MOISTURIZING BODY FLUID UNSCENTED 125 ml

62.40€

MOISTURIZING BODY LOTION LILY 125 ml

33.60€

MOISTURIZING BODY LOTION VANILLA 125 ml

35.00€

MOISTURIZING BODY LOTION VANILLA 200 ml

55.00€

MOISTURIZING BODY LOTION VANILLA 25 ml

8.00€

MOISTURIZING FACIAL FLUID - HOMME 125 ml

44.64€

ROUCOU SUN LOTION SPF30 125 ml

43.68€

ROUCOU TANNING OIL SPF 6 125 ml

55.00€

ROUCOU TANNING OIL SPF 6 25 ml

9.60€

FH Essence

300.00€

Hyalogy A for Sagging Skin

235.00€

P-effect Basing Emulsion

177.60€

P-effect Re-purrerance Wash

84.00€

P-effect Sheet

126.00€

Platinum Eye Cream

180.00€

Remover For Point Make-Up

108.00€

LED Therapy Mask

138.00€

Roller Face

45.60€

KIT ProLon is a 5-day

198.00€

Vitalys Vita-Age by Mila Bichart

126.00€

Vitalys Vitahair by Mila Bichart

72.00€

Vitalys Vitaskin by Mila Bichart

90.00€

Vitalys Vitaslim by Mila Bichart

81.00€

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Warranty and returns

How do I place a return or exchange?

Help! I can’t find my return slip.

What’s your return policy?

How long does it take to process a return?

What should I do if I receive the wrong product?

How do gift returns or exchanges work?

We Work With Brands

Our Products

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